Job Description:
Responsible for leadership and direction of programming and ensures operational excellence
Ensures that all therapeutic services are provided in accordance with policies and procedures
Oversees appropriate allocation of resources
Provides ongoing direction and supervision of clinical providers
Adheres to high standards of customer satisfaction
Operates in compliance with state and federal regulations
Oversees business development and ensures financial success of the company
Directs the business development activities of the organization and drives new sales for the company
Plans and coordinates the implementation of business plans and the penetration of new markets
Responsible for obtaining and keeping certification/license of insurance approve site
Drives increased revenue and profit to achieve continuous company growth
Takes ownership of the management of the sales and marketing functions of the business
Provides market feedback to executive management regarding competitive offerings, prospect needs and generate product development ideas
Reports to Executive Director
Duties:
- Directs, establishes, maintains, and plans the overall goals for the company in line with strategic growth.
- Identifies potential business partners and negotiates agreements.
- Works with product development, marketing and sales aligned with the company's growth strategy
- Increase revenue by accepting alternative methods of payment, including medical insurance.
- Include company as an insurance approved site by obtaining and or keeping medical provider status.
- Oversees all compliance with federal and state regulations in accordance with the professional code of ethics for each discipline.
- Ensures financial success of the center by effective management of resources, productivity, and assurance of appropriate coding and billing of therapeutic services
- Assures clinical excellence by facilitating program development
- Supervises and oversees all employee relations and professional service contracts
- Enforces policies with authority to issue Disciplinary Action Reports as needed.
- Responsible for performance evaluation and analysis of provider’s performance
- Responsible for overseeing inventory, procurement of equipment and scheduling maintenance
- Manage customer service relations
- Measure, analyze and evaluate clinical outcomes, operational data, and communicate results effectively.
- Active member of public relations initiatives and promotional campaigns
- Ensure account payables and receivables are submitted to accounting in a timely fashion
- Motivate and mentor staff and providers to achieve clinical excellence
- Maintenance of the physical environment including space allocation, equipment maintenance in accordance with OSHA, state and company policies and procedures.
Requirements for a Business Development Director
- Graduate degree from an accredited institution
- Five (5) years of leadership/directing experience
- At least three (3) years experience in a school setting with special education students
- Knowledge of therapeutic services for individuals on the autism spectrum
- Experience in managing medical insurance billing
- Knowledge of the Puerto Rico Department of Education and Office of Provisional Remedy’s policies and procedures
- Professional and accurate verbal and written communication skills in both Spanish and English
- Ability to multitask, self manage and direct, and comfortable with public speaking engagements
- Ability to work with budgets and financial reporting.
